Privacy Policy

Privacy Policy for Cardstop

At Cardstop, we value your privacy and are committed to protecting your personal information. This Privacy Policy outlines how we collect, use, and safeguard the data you provide when interacting with our website, https://www.cardstop.com ("the Site"). By using our services, you agree to the terms of this policy.

1. Information We Collect

We collect the following types of information to provide and improve our services:

a. Personal Information:

  • Name
  • Email address
  • Shipping and billing address
  • Phone number
  • Payment details (processed securely via third-party payment processors)

b. Non-Personal Information:

  • Browser type and version
  • IP address
  • Device information
  • Cookies and usage data

2. How We Use Your Information

We use your information for the following purposes:

  1. To Fulfill Orders: Process payments, ship products, and communicate order updates.
  2. Customer Support: Respond to inquiries, requests, and complaints.
  3. Marketing: Send promotional emails about new products, offers, and updates (only if you opt-in).
  4. Site Improvement: Analyze usage to enhance website functionality and customer experience.
  5. Security: Protect against unauthorized access, fraud, or misuse of our services.

3. How We Protect Your Information

We implement industry-standard security measures to protect your personal data, including:

  • SSL encryption for secure data transmission.
  • Restricted access to sensitive information.
  • Regular monitoring and updates of our security protocols.

Despite our efforts, no online platform can guarantee complete security. Please take steps to protect your own data, such as safeguarding passwords.

4. Sharing Your Information

We do not sell or rent your personal information. However, we may share it with trusted third parties for specific purposes, including:

  • Payment Processors: To handle secure transactions.
  • Shipping Providers: To deliver your orders.
  • Marketing Tools: For email campaigns and analytics.
  • Legal Obligations: If required by law or to protect our rights and property.

All third parties are required to comply with applicable data protection laws.

5. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to enhance your browsing experience and analyze website traffic. Cookies may collect:

  • Preferences and browsing behavior.
  • Items added to your cart.

You can manage cookie preferences through your browser settings. Disabling cookies may affect website functionality.

6. Your Rights

As a customer, you have the following rights regarding your personal information:

  • Access: Request a copy of the data we hold about you.
  • Correction: Update or correct inaccurate information.
  • Deletion: Request the deletion of your personal data.
  • Opt-Out: Unsubscribe from marketing communications at any time.

To exercise these rights, contact us at cardstop.com.au.

7. Data Retention

We retain your personal information only as long as necessary to fulfill the purposes outlined in this policy or as required by law.

8. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for their privacy practices. Please review their policies before sharing your data.

9. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated "Last Updated" date. Please review the policy periodically to stay informed.

10. Contact Us

If you have any questions or concerns about this Privacy Policy, please contact us at:

Cardstop
Email: cardstop.com.au

Thank you for trusting Cardstop with your Pokemon card collection journey!