Shipping Policy
Shipping Policy for Cardstop
At CardStop, we aim to deliver your Pokémon cards quickly, securely, and efficiently. Here’s what you need to know:
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Processing Time: Orders are processed within 1–3 business days after payment is received. Processing times may extend during high-demand periods or sales.
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Shipping Options:
- Standard Shipping: Estimated delivery within 5–12 business days.
- Expedited Shipping: Estimated delivery within 2–7 business days.
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International Shipping: Delivery times vary depending on the destination.
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Shipping Costs: Calculated based on the weight of your order, delivery location, and selected shipping method. Shipping fees will be shown at checkout.
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Order Tracking: All orders include tracking. You’ll receive a tracking number via email once your order ships.
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International Shipping: We ship worldwide! However, international customers are responsible for any customs duties, taxes, or fees applied by their local government. Delivery times may vary due to customs clearance.
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Lost or Damaged Packages: If your package is lost or damaged in transit, contact us within 7 days of delivery at cardstopau@gmail.com. For damaged items, include photos of the packaging and product to help us resolve the issue.
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Incorrect Addresses: Please double-check your shipping address before completing your purchase. CardStop is not responsible for packages sent to incorrect or incomplete addresses. If returned, additional shipping fees may apply to resend your order.
- Delivery Delays: Delays may occur due to weather conditions, customs processing, or carrier-related issues. We appreciate your patience in these rare instances.
Q: How can I contact you about shipping issues?
A: If you have any questions or concerns about your order, please email us at cardstopau@gmail.com, and we’ll be happy to assist!